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FAQ
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  • What does the extended warranty service of Bwitt inverter power products include?

            A. 7*24 hours service hotline;

            B. Remote technical support;

            C. If the product fails, send it for repair service.


  • After-sales return receipt information


    Receiving unit: Shenzhen Bwitt Co., Limited.

    Address: 2nd Floor, Building A13, No. 19 Yuquan East Road, Guangming New District, Shenzhen, Guangdong Province

    Consignee: Miss Yang

    After-sales Department Tel: 0755-85280864


  • How to guarantee the quality of inverter products?

    Bwitt: All inverter power products must be strictly inspected to ensure high quality before they leave the factory. The company guarantees to all users that the machine performance/parts listed below are good. Provide one-year free warranty service.

    (1) During the one-year warranty period of the purchased machine, if the machine parts are damaged or broken down, the company’s technicians have checked and confirmed that the machine is under normal use. Free repairs and replacement parts will be provided, and the damaged parts will be returned Our company.

    (2) For the machines listed below, the warranty service will automatically become invalid under the following conditions.

    ▲Change company trademark

    ▲Damage caused by wrong operation, negligent use / irresistible factors

    ▲Unauthorized repair, modification or alteration, removal of machine numbers or seals by non-technical personnel of our company

    ▲Do not install according to the installation instructions provided by the original factory


  • What express?

    Bwitt: Usually express: Suer Express; logistics method: Aneng Logistics; it can also be carried out according to the transportation method required by the customer. Bwitt promises that our products are fixed in wooden boxes, and the products are packed in strict accordance with the transportation standards before shipment 99% will not be damaged during transportation. Note: Please specify for other remote areas.

  • Does Bwitt support on-site installation?

    Bwitt: If the customer has installation requirements, we can provide on-site installation. Note: On-site installation service fee is calculated separately


  • Is Bwitt a trade or a factory?

    Bwitt: We are a factory, we integrate production/processing/sales/service.

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